Kincrests is a unique social legacy platform that allows you to create digital memorials for your loved ones. It offers a way to remember, celebrate, and preserve their memories online for present and future generations.

Kincrests enables you to create a personalized profile for your loved one. You can upload photos, videos, stories, and more to celebrate their life. Others can access this memorial by scanning the Kincrest.

A Kincrest is a physical crest, that can be placed at a gravesite or any significant location. When scanned with a smartphone, it leads to the digital memorial of the person.

You can include photos, videos, written stories, biographical information, favorite quotes, achievements, and anything else that celebrates your loved one's life.

No, Kincrests can also be placed at other significant locations like memorial trees, benches, Urns or even kept as a digital memorial without a physical marker.

Sign up on our platform, select a plan, and then follow the easy steps to create a profile. You can start adding content immediately.

We offer two main types: "Grave Kincrest," which uses weather-durable adhesive for gravestones and Urns and "Tree Kincrest," which uses weather-durable screws for trees and benches etc.

The Kincrest can be personalized with a loving quote, name or dates of your loved one.

We provide easy-to-follow instructions with your Kincrest. For the Grave Kincrest, use the weather-durable adhesive included. For the Tree Kincrest, use the provided weather-durable screws.

Yes, we prioritize security and privacy. You control who can access and contribute to the memorial. You can choose between public and private settings.

Yes, you can invite family and friends to contribute to the memorial, ensuring a comprehensive celebration of your loved one's life.

You can order a replacement Kincrest from your account. The digital memorial remains accessible.

Yes, Kincrests is accessible worldwide see our shipping details for more information.

If you cancel your subscription, your Kincrest profile will be frozen until next payment is received, it's best to maintain an active subscription.

You can reach our support team through the Support Hub section of the website.

Not yet however it is in development, and we are planning to launch the app in 2024 which will include enhanced new features.

When purchasing Kincrests starter you are signing up to payments of £4.99 per month this can be upgraded anytime to Kincrests forever for a one-off payment of £79.99.

Yes, Kincrests is accessible through web browsers on desktop and laptop computers.

Kincrests is unique in its combination of a physical crest (Kincrest) and a digital Social Legacy platform. It offers a comprehensive and enduring way to celebrate and preserve the memories of your loved ones in a familiar user-friendly experience.

You can invite family and friends to setup accounts to view and add comments to your Kincrest through the online profile or you can access at the special location by scanning into the Kincrest.

Kincrests offers two subscription plans: the Kincrests Forever Lifetime Plan and the Kincrests Starter Monthly Plan.

The Kincrests Forever Lifetime Plan is a one-time payment plan that provides access to all features of Kincrests for the lifetime of your account.

The Kincrests Starter Monthly Plan is a monthly subscription plan that grants access to all features of Kincrests. This plan is billed on a monthly basis.

To purchase the Kincrests Forever Lifetime Plan, visit our website and select this plan during the registration process. Complete the payment, and you'll have lifetime access to all Kincrest features.

To subscribe to the Kincrests Starter Monthly Plan, visit our website, and select this plan during the registration process. Payments for this plan are made on a monthly basis.

We accept a variety of payment methods, including major credit cards, debit cards, and other secure online payment options. You can choose the method that is most convenient for you.

No, the Kincrests Starter Monthly Plan is the trial of the service and thereafter you can either continue to pay monthly or upgrade to Kincrest Forever to have your Kincrest for life with no more monthly payments.

Yes, you can upgrade your subscription at any time. To do so, log in to your account, navigate to the “profiles" section, and follow the steps to upgrade to the Kincrests Forever Lifetime Plan.

Yes, you can cancel your Kincrests Starter Monthly Plan at any time. However, the Kincrests Forever Lifetime Plan is a one-time purchase and cannot be canceled.

No, Unfortunately a refund is not available for Kincrest starter plan customers.

You can update your payment information by logging in to your Kincrests account and accessing the payment settings. Follow the prompts to update your payment method or billing information.

There are no hidden fees associated with our subscription plans. All costs and charges are transparent and displayed during the signup and payment process.

If you have any questions or concerns regarding billing, payments, or your subscription, please visit our Support Hub.

A Kincrest profile is a digital memorial dedicated to a loved one. It serves as a place to share memories, photos, videos, and messages in their honor.

To create a Kincrest profile, visit our website, choose your plan and get started. Follow the simple steps to personalize and set up the profile in memory of your loved one.

Yes, you can create multiple Kincrest profiles, each dedicated to a different loved one. This is perfect for shared family grave plots. <br> Kincrest Starter plan – offers access to one profile. (to access more you must upgrade)<br> Kincrest Forever plan – offers access to one profile.<br> To add additional profiles to your Kincrest Forever plan, this can be done in the account section for a one-off payment of £29.99. Each new profile comes with a free personalized Kincrest.

You can add various types of information to a Kincrest profile, including photos, videos, written messages, a biography, and links to social media profiles, music, or other special memories.

You can edit or update a Kincrest profile at any time by logging into your account and accessing the profile you wish to modify. From there, you can make changes to content and settings.

You have control over the privacy settings of each Kincrest profile. You can choose to keep it private, share it with specific individuals, or make it accessible to the public.

If your profile is set to private, you can invite them to create a visitor account so they can access your profile to view, leave loving messages and memories. If the profile is set to public, you can send a URL to them to access through a mobile device or desktop or alternatively they can scan into the profile at your loved one’s special place or resting place.

Yes, friends and family members can contribute to a Kincrest profile by leaving messages, uploading photos and videos, and sharing their own memories of the loved one.

There is no limit, the purpose of a Kincrest is to share a loved one's full life story so we have designed our platform in a way that can handle all your amazing photos and videos at no extra cost.

Yes, you can use the Legacy link feature to connect your loved one's social media platforms (please note, the social media links must be set to public to access the URL’s input) we have also left space so you can link up your loved one's favorite songs, wedding video link etc, anything that was special to them in life.

To access a Kincrest profile using the QR code, simply scan the code with a smartphone or tablet's camera. This will take you directly to the Kincrest memorial profile.

Yes, you can delete a Kincrest profile at any time through your account settings. Please note that this action is irreversible, and all associated content will be permanently removed. Alternatively, you can make the profile inactive in the “profile” section which will take the profile offline.

When purchasing Kincrests starter you are signing up to payments of £4.99 per month this can be upgraded anytime to Kincrests forever which is a one-off payment of £79.99.

To upgrade to Kincrest forever plan, log in to your account and navigate to the bottom of the “profile” section. Follow the steps to upgrade your plan to Kincrests Forever.

A Kincrest is a physical Crest that is mounted to a resting place or special place. It serves as a bridge between the physical and digital world, allowing you to commemorate a loved one's life in a unique way.

Kincrests come with easy-to-follow instructions and the necessary attachment materials. For Grave Kincrests, you'll use a weather-durable adhesive provided. For Tree Kincrests, weather-durable screws are included for attachment to memorial trees, benches, and more.

Kincrests are designed to adhere securely to various gravestone materials, including granite, marble, and more. The weather-durable adhesive ensures a strong and lasting connection.

Yes, the adhesive used for Grave Kincrests is weather-resistant, ensuring it withstands various weather conditions and maintains a strong bond with the gravestone.

When properly attached and maintained, Kincrests are designed to last for over 20 years, providing a lasting tribute to your loved one. If required, you can upgrade your Kincrest at any point for a cost of £19.99.

While Kincrests are designed to be securely attached, they can be removed with care using any good adhesive remover spray and a wallpaper scraper.

If your Kincrest becomes damaged or lost, simply place an order for a replacement Kincrest through the “Kincrest Order” section within the profile you require it for.

The Kincrest can be personalized with a loving quote, name or dates of your loved one.

Kincrests are available in one standard size that fits most gravestones and memorial locations. 6.5cm W x 8cm H

Yes, Tree Kincrests come equipped with weather-durable screws for attachment to memorial trees, benches, and other outdoor memorial locations.

Yes, Kincrests can be used to commemorate beloved pets. You can create a profile and digital memorial just as you would for a human loved one. However, some of the content and wording would not be applicable for pets.

Kincrests require minimal maintenance. To clean, gently wipe the surface with a soft cloth and water. Avoid abrasive materials that could scratch the surface. We recommend using a dry microfiber cloth.

Yes, you can order a Kincrest for any gravestone or memorial location to create a tribute for a loved one, whether you are the owner of the location or not.

To access the digital memorial linked to your Kincrest, simply scan the Kincrest's unique QR code with a smartphone or visit the provided URL. This will take you to the digital profile where you can view and contribute to the memorial.

Yes, you have control over the privacy settings of the digital memorial. You can choose to keep it private or make it accessible to a select audience.

The delivery time depends on your location (see shipping details).

Shipping charges vary based on your location and the selected shipping method. You can view the shipping costs during the checkout process.

Yes, we offer international shipping. However, shipping times and costs may vary depending on the destination.

Yes, all our postage options provide tracking, you will receive a tracking number once your order has been shipped. You can use this number to track your Kincrest's journey to your location.

In the rare event that your Kincrest arrives damaged or incorrect, please contact our customer support team through the Support hub section of the website within 5 days of receiving your order. We will assist you with a replacement or refund.

Please review our Returns Policy for detailed information on the return process and refunds.

To initiate a return, please contact our customer support team through the Support hub. They will guide you through the return process and provide you with further instructions.

No, unfortunately due to the personalized nature of a Kincrest they cannot be swapped, however if you have a Kincrest starter account you can upgrade to Kincrest forever or if you have decided you want to change your chosen personalization on the Kincrest you can order additional Kincrests through your account for a cost of £19.99 each.

If your Kincrest is lost during shipping, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work to resolve the issue promptly.

To change your shipping address after placing an order, please contact our customer support team asap of the order being placed. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

If your Kincrest is delayed beyond the estimated delivery time, please contact our customer support team for assistance. We will investigate the issue and provide updates on your shipment's status.

You can reach our customer support team for shipping and returns inquiries through the Support hub section of the website. We are here to assist you with any questions or concerns you may have regarding your Kincrest order.